Terms and Conditions for Hosting service

The Basics (in plain english):

1. Nothing illegal! - no illegal spamming, unsolicited email, warez, serial numbers, cracks, codes, stolen MP3's etc...
2. No Adult anything.
3. No Server abuse.
4. We bill yearly.
5. If you violate any of the above policies, Arivoo will cancel your account (we always contact you first).

The Legal Version:

Arivoo Technologies has certain ethical, legal and moral responsibilities consisting with the use of its servers and equipment involved in the services of web site hosting, marketing and design. Arivoo Technologies reserves the right to suspend, deny or cancel a customer's access to any or all services provided by Arivoo Technologies whenever Arivoo Technologies decides the services it has rendered have been inappropriately used. If Arivoo Technologies determines the client has violated any of Arivoo Technologies's policies and cancels the clients service, the client may or may not receive a full or partial refund of monies paid for hosting services at Arivoo Technologies's sole discretion. Setup fees are never refunded for any reason.

Web Site Content Provisions: (for all accounts) All services provided by Arivoo Technologies and its underlying service providers may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States federal, state or city law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statutes. The subscriber agrees to indemnify and hold harmless Arivoo Technologies from any claims resulting from the use of the service which damages the subscriber or any other party.

Note: Pornography and sex-related merchandising are prohibited on any Arivoo Technologies server. This includes sites that may infer sexual content or link to adult content elsewhere. Arivoo Technologies will be the sole arbiter as to what constitutes a violation of this provision. Arivoo Technologies also reserves the right not to host sites that it considers, in its sole discretion, to be religiously or racially offensive or inflammatory. Arivoo will not host warez sites or anything related to, promoting, or offering warez, serial numbers, cracks, illegal mp3's or anything else that would considered illegal by the laws governing the citizens of the United States and the state of Arizona.

30 Day Money Back Guarantee: All virtual and reseller web hosting plans come with a 30 day money back guarantee. If you are not completely satisfied within the first 30 days, your yearly rental will be refunded. Arivoo does not refund setup fees. 30 day money back guarantee does not apply to spammers (unsolicited emailers legal or not), adult sites, or server abusers. Any account on Arivoo servers that is caught spamming (sending any unsolicited email legal or not), violating any of Arivoo's hosting policies, or abusing the server in any way will automatically forfeit the right to any refunds of any fees.

Commercial Advertising and Unsolicited Email: (for all accounts) Spamming, or the sending of unsolicited email, from a Arivoo Technologies server or using/referring to an email address or website that is maintained or hosted on a Arivoo Technologies machine or the machine of any of its underlying service providers, in this manner is strictly prohibited. We do not allow misuse of our mailing lists either. This includes sending any unsolicited e-mail. Mailing lists are an invaluable business tool and thus should be used appropriately. Arivoo Technologies and its underlying service providers will be the sole arbiters as to what constitutes a violation of this provision.

Server Abuse Issues: (for all accounts) Any attempts to undermine or cause harm to Arivoo Technologies servers or the servers of its underlying service providers or a customer of Arivoo Technologies or its underlying service providers is strictly prohibited.

Right To Refuse Service and Cancel Accounts

Arivoo Technologies reserves the right not to accept accounts for hosting for any reason it deems appropriate. We also reserve the right to cancel an account at anytime, for any reason, other than those stated specifically in this policy statement, with 30 days notice. Accounts that violate any of the policies specifically stated herein, including late payment or non-payment of fees owed, may be canceled with no notice.

Communication

Our primary means of communications with clients, including for billing purposes and technical support is by e-mail. You must supply us with your current e-mail address so that we may contact you at any time. We cannot be held responsible for not notifying you of account cancelation if you do not supply us with your correct and current e-mail address. You should check your e-mail regularly to make sure you do not miss an important notice. We do have a toll free number for customers to call.

Technical Support

Technical Support is available 24/7/365 from our website under the support section and under the web board. Email technical support is available at support@arivoo.com. For all hosting accounts, tech support covers setup, email, path, uploading files issues and more but does dot included troubleshooting and editing your perl or other scripts or databases. Arivoo has experts on hand to assist you if needed at $50/hour.

Deactivation

If any of these terms or conditions are not followed it will result in grounds for account deactivation. We reserve the right to remove any account without notice if any of the terms or conditions stated herein are violated. If such an occurrence takes place, the fees for that month's service will not be returned to the customer. Fees for the entire month are due if the account is active one day during that month.

If we deem it necessary to cancel an account for any reason other than those specifically stated in this document, we will give you a 3-day notice of cancellation by e-mail.

Arivoo Technologies reserves the right to make any changes to its policies and Hosting plans, pricing, and features offered at any time as necessary and in no way implies fitness of purpose warranties. Arivoo Technologies reserves the right to refuse service to anyone. Arivoo Technologies reserves the right to determine what violates any of Arivoo Technologies's policies.

Payment Policies

All accounts are set up on a pre-pay basis. If the customer desires domain name registration, registration of a new domain name for a term of 1 year payable to Arivoo Technologies. Each year after will result in an yearly domain charge billed directly to the customer by Arivoo Technologies. Domain Registration fees are non-refundable. Setup fees are charged for all new accounts and major account changes and are non-refundable. All pricing is guaranteed for the term of pre-payment. The customer is responsible for all money owed on the account from the time it was established to the time that the customer notifies Arivoo Technologies in writing for a request for termination of services (see cancellation by customer section below for details on how to cancel). All payment is in U.S. currency and must be prepayed with Visa, MC, Amex or Discover. Customers may prepay multiple years in advance with a minimum of 12 months, however, all multiple years prepayments are non-refundable unless Arivoo cancels the customers account. A customer who prepays and then wants to downgrade their hosting package can do so, but will not be eligible for a refund of any prepayed monies, or a reduction in yearly charges until the prepayed period is up.

Cancellation initiated by customer

Customers must notify Arivoo Technologies in writing when they wish to cancel their accounts and must include in that writing the date they wish to cancel. Notification to Arivoo Technologies of the transfer of the customers domain name from Arivoo or associated organization to another hosting provider does not constitute a cancellation as these are often forged without the customers knowledge. Email is acceptable for the written notice of cancellation to Arivoo Technologies.

Term (length) of service

All hosting packages are year to year billing with the minimum being 1 year. Arivoo Technologies does not offer monthly billing fees.

Indemnification

Customer agrees that it shall defend, indemnify, save and hold Arivoo Technologies harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Arivoo Technologies, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it's agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Arivoo Technologies against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with Arivoo Technologies's server; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customer from Arivoo Technologies's server.

Disclaimer

Arivoo Technologies will not be responsible for any damages your business may suffer. Arivoo Technologies makes no warranties of any kind, expressed or implied for services we provide. Arivoo Technologies disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by Arivoo Technologies and its employees. Arivoo Technologies reserves the right to revise its policies at any time without notice.